How to Track Tenant Maintenance Requests Like a Pro

How to Track Tenant Maintenance Requests Like a Pro

If you’re still managing tenant maintenance requests through texts and emails, you’re probably overwhelmed — and missing important details. Here’s a better way.

Step 1: Centralize All Requests Use a tenant portal like TenantPing’s, where tenants can submit requests with photos and videos. This keeps everything in one place.

Step 2: Prioritize by Urgency With TenantPing’s dashboard, you can filter by status, priority, and unit so nothing falls through the cracks.

Step 3: Keep a Record Documentation isn’t just for organization — it’s critical for tax and legal purposes. TenantPing keeps a history of every request, giving you peace of mind.

Step 4: Automate Notifications Stop manually updating tenants. TenantPing sends automatic SMS/email updates whenever the request status changes.

Try TenantPing and make managing maintenance simple and stress-free.